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Privacy Policy (GDPR)

Privacy policy of Flare Custom (OLB Sports OOD): data collected, purposes, legal basis, retention, GDPR rights, contact.

*Legal Desk · FINALISED (company details filled in) · legal/GDPR review recommended. — June 2026*

> ℹ️ Document finalised with the details of the company OLB Sports OOD. A GDPR review by a professional is still recommended (in particular retention periods and the list of processors depending on the tools actually used). This document is not legal advice.

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Title: Privacy Policy (GDPR) | Flare Custom Meta description: Privacy policy of Flare Custom (OLB Sports OOD): data collected, purposes, legal basis, retention, GDPR rights, contact. Breadcrumb: Home › Legal › Privacy Published / updated: June 2026

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# Privacy Policy

Flare Custom, a brand of the company OLB Sports OOD, attaches great importance to protecting your personal data. This policy explains what data is collected, why, and what your rights are, in compliance with the General Data Protection Regulation (GDPR).

Who is the data controller?

The data controller is the company OLB Sports OOD (ОЕЛБИ СПОРТС ООД), whose registered office is located at ul. Todor Hadzhistanchev 1, 1404 Sofia, Bulgaria (EIK 208208044), operating the Flare Custom brand. For any question relating to your data: devis@flare-custom.com.

What data do we collect?

We collect the data you send us and the data needed to handle your project, in particular: your contact details (name, email and, where applicable, delivery address and business details), information relating to your enquiry or order, the files and material you provide, and technical browsing data (see the page cookies).

Why do we collect this data?

The purposes include: responding to your enquiries and preparing quotes, processing and tracking your orders, managing customer relations and after-sales service, meeting our legal and accounting obligations, and, where applicable, sending you information if you have consented to it. The legal basis is, depending on the case, performance of the contract, compliance with legal obligations, our legitimate interest or your consent.

How long do we keep it?

Data is kept for as long as necessary for the purposes described, then in accordance with the applicable legal periods. As a guide, data relating to an order is kept for the duration of the commercial relationship, then archived for the period required by legal and accounting obligations (generally several years). After that, it is deleted or anonymised.

Who do we share it with?

Your data is not sold. It may be shared with the providers strictly necessary to process your order, and only as far as they need it: in particular the payment provider (for payment) and the carrier (for delivery). It may also be disclosed to the authorities where the law requires it. Our providers are required to ensure a level of protection that complies with the regulations.

What are your rights?

In accordance with the GDPR, you have, in particular, the rights of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to withdraw your consent at any time. To exercise these rights, write to devis@flare-custom.com. You may also lodge a complaint with the competent supervisory authority. In Bulgaria, this is the Commission for Personal Data Protection (Комисия за защита на личните данни), gr. Sofia 1592, bd. « Prof. Tsvetan Lazarov » n° 2, www.cpdp.bg. You may also contact the data protection authority of your country of residence.

Security

We implement appropriate technical and organisational measures to protect your data. As no system is infallible, we strive to ensure a level of security appropriate to the risks.

Contact

For any question relating to your personal data: devis@flare-custom.com.

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