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How to order

Ordering from Flare Custom, a European brand of custom sportswear, follows a clear and secure process: quote, approval and payment, proof, production, then delivery. At every step you stay in control, and nothing is produced before you approve the artwork. Orders are possible from a single piece. Here is the complete process, step by step, so you know exactly what to expect.

Made in EuropeBulgaria, within the EU
From 1 pieceNo stock, no minimum
Unlimited coloursFull sublimation
Proof before productionYou approve the artwork
Flare Custom

What are the steps of an order?

The journey unfolds in five stages. First, you get a quote based on your project, or you build your kit in the 3D configurator. Next, you approve the quote and pay for your order. We then prepare a proof (BAT) that shows you the exact result. After you approve the proof, manufacturing starts, in sublimation, in Europe. Finally, your order is shipped with tracking. This sequence guarantees that no piece is produced before your approval.

What are the steps of an order

How does payment work?

Payment is made at the time of ordering, once the quote is approved, and is completed online securely — by bank card or bank transfer. It is this confirmation that triggers the preparation of the proof. For large negotiated projects, specific terms can be considered on a case-by-case basis. Payment, quote approval and tracking all happen in the same place, on our platform.

How does the ordering platform work?

Everything is centralised in your online account. After your request, you receive a personal login link by email, followed by your credentials (remember to check your spam folder). From this account, you approve the quote, pay for your order, approve the proof, and follow the progress of production. This single platform avoids back-and-forth and gives you a clear view at every step.

Ready to start your project?

Design in 3D or request a free quote — from 1 piece, made in Europe.

ConfigureFree quote

What is the proof (BAT)?

The proof is the faithful preview of your kit before production: colours, design, logo placement, names and numbers. You check it and approve it. Until it is approved, production is not launched — it is your safeguard against any error. Adjustments are possible at this stage before printing begins, so the result matches exactly what you expect.

When is my order made and delivered?

Manufacturing starts when the proof is approved, with a standard turnaround of 2 to 4 weeks, or 72 hours to 2 weeks on express depending on the product and workshop load. Shipping, with tracking, follows; the transit time is then added to the production time. See the lead times and delivery pages for details.

Can I order a single piece?

Yes. The minimum order is 1 piece. The process is identical whether you order a single jersey or a whole club's kit; only the unit price varies with the quantity tier. See the small quantities page.

Can I change my order or design?

Yes, within the limits of the process. Before the quote is approved, you can freely adjust the quantities, products and options. At the proof stage, you can request adjustments to the design before production begins. Once the proof is approved and production is launched, the order runs its course. This is why the proof stage is essential: it is the moment to check everything.

Club quote

Get a quick quote for your club

Fill in the online quote form (3 minutes): you receive a detailed quote within 24 working hours, then a proof (BAT) within 24-48 h.

  1. Day 0 — Quote request — Fill in the online quote form (3 to 4 minutes): free, with no commitment and no minimum, from 1 piece. Design possible in the 3D configurator, from your vector file or with our design studio.
  2. Day 1 — Detailed quote — You receive a detailed quote within 24 working hours.
  3. Signature & payment — You approve the quote and pay online by bank card or transfer (transfer required above €8,000 excl. VAT).
  4. Proof within 24-48 h — We send you the proof within 24-48 h, with 3 revision rounds included. Nothing goes into production without your approval.
  5. Production 2 to 4 weeks — Manufacturing starts after proof approval, in Bulgaria (EU). Express option on jerseys, t-shirts, classic shorts, rashguards and polos: manufacturing from 72 h.
  6. DHL delivery ~6 working days — Tracked DHL shipping, around 6 working days in Europe (48 h delivery on express).

You can also order directly online, with a basket and live pricing, or start a group order where each player enters their own size.

Go further

Useful links

Questions

Frequently asked questions

Another question? Reply within 24 h by email.

Contact us
In what order does an order happen?
Quote or configurator, approval and payment, proof, production, then delivery.
When do I pay?
At the time of ordering, after approving the quote, online (card or transfer).
Does production start before the proof?
No, nothing is made before you approve the proof.
How does online approval work?
Through your account on our platform: a link and your credentials by email to approve the quote and proof.
Can the design be changed at the proof stage?
Yes, adjustments are possible before production begins.
Can I order a single piece?
Yes, from 1 piece.
Which payment methods do you accept?
Bank card and bank transfer, online and securely.
Is Flare a European brand?
Yes, Flare Custom is a European brand that manufactures in Bulgaria, within the European Union.

Request a free quote

From idea to jersey made in Europe — from 1 piece. You approve a proof before production.